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Mark Bolino

Mark Bolino

Mark Bolino

David L. Boren Professor

Director, Management and International Business

Michael F. Price Chair in International Business

Research Areas:

  • Organizational Citizenship Behavior
  • Global Careers, Impression Management
  • Psychological Contracts
 Email Phone
mbolino@ou.edu(405) 325-3982

Ph.D. (University of South Carolina). Professor Bolino teaches in the undergraduate, MBA, and Ph.D. programs, focusing on organizational behavior, international business, and human resources management. His research explores employees' willingness to go the extra mile for their organizations, impression management in the workplace, global careers, and the psychological contracts between employers and employees. Bolino is a member of the Academy of Management. Before joining Price College, he was a faculty member at the University of Notre Dame.

Education

  • Ph.D., organizational behavior (minor: international management), Moore School of Business, University of South Carolina, 2000.
  • M.B.A., organizational behavior (minor: international business), George Washington University School of Business, 1994.
  • B.B.A., international business and Spanish (minor: economics), College of Business, James Madison University, 1991.

Publications

  • Bolino, M.C., Flores, M., Kelemen, T., and Bisel, R.S. (2023). "May I please go the extra mile? Citizenship communication strategies and their effect on individual initiative, OCB, work-family conflict, and partner satisfaction." Academy of Management Journal, vol. 66, pp. 894-925.
  • Anderson, H.A., and Bolino, M.C. (2023). "Haunted by the past: How performing or withholding organizational citizenship behavior may lead to regret." Journal of Organizational Behavior, vol. 44, pp. 297-310.
  • Kraimer, M.L., Shaffer, M.A., Bolino, M.C., Charlier, S.D., and Wurtz, O. (2022). "A transactional stress theory of global work demands: A challenge, hindrance, or both?" Journal of Applied Psychology, vol. 107, pp. 2197-2219.
View all of Bolio's Publications
  • Bolino, M.C., Flores, M., Kelemen, T., and Bisel, R.S. (2023). "May I please go the extra mile? Citizenship communication strategies and their effect on individual initiative, OCB, work-family conflict, and partner satisfaction." Academy of Management Journal, vol. 66, pp. 894-925.
  • Anderson, H.A., and Bolino, M.C. (2023). "Haunted by the past: How performing or withholding organizational citizenship behavior may lead to regret." Journal of Organizational Behavior, vol. 44, pp. 297-310.
  • Malhotra, P., Bhattacharyya, S., and Bolino, M.C. (March 30, 2023). "How social media can help you find a partner brand." Harvard Business Review.
  • Bolino, M.C., and Phelps, C. (January/February 2023). "Case study: Should some employees be allowed to work remotely even if others can’t?" Harvard Business Review, vol. 101, no. 1, pp. 144-148. 
  • Kraimer, M.L., Shaffer, M.A., Bolino, M.C., Charlier, S.D., and Wurtz, O. (2022). "A transactional stress theory of global work demands: A challenge, hindrance, or both?" Journal of Applied Psychology, vol. 107, pp. 2197-2219.
  • Bolino, M.C. (September 22, 2022). "Thinking about quiet quitting? Maybe think twice." Psychology Today.
  • Klotz, A.C., and Bolino, M.C. (September 15, 2022). "When quiet quitting is worse than the real thing." Harvard Business Review.
  • Bolino, M.C., Kelemen, T.K., Flores, M.L., and Bisel, R.S. (July 6, 2022). "You’re working more. Here’s how to talk to your partner about it." Harvard Business Review. 
  • Bolino, M.C. (January 11, 2022). "3 resolutions to combat the 'Great Resignation.'" Psychology Today. 
  • Klotz, A.C., Bolino, M.C., and Ahmad, M.G. (2021). "How good citizens enable bad leaders." MIT Sloan Management Review, vol. 62, no. 3, pp. 81-84.
  • Bolino, M.C. (June 28, 2021). "Employees are rewriting the 'psychological contract.'" Psychology Today. 
  • Bolino, M.C. (March 29, 2021). "Do we really want a return to our pre-COVID work lives?" Psychology Today. 
  • Lyddy, C., Good, D., Bolino, M.C., Thompson, P.S., and Stephens, J.P. (2021). "The costs of mindfulness at work: The moderating role of mindfulness in surface acting, self-control depletion, and performance outcomes." Journal of Applied Psychology, vol. 106, pp. 1921-1938.
  • Lyddy, C., Good, D., Bolino, M.C., Thompson, P.S., and Stephens, J.P. (March 18, 2021). "Where mindfulness falls short." Harvard Business Review Online.
  • Klotz, A.C., and Bolino, M.C. (2021). "Bringing the great outdoors into the workplace: The energizing effect of biophilic work design." Academy of Management Review, vol. 46, pp. 231-251.
  • Ahmad, M.G., Klotz, A.C., and Bolino, M.C. (2021). "Do good followers create unethical leaders? How follower citizenship leads to leader moral licensing and unethical behavior." Journal of Applied Psychology, vol. 106, pp. 1374-1390.
  • Bolino, M.C., Kelemen, T., and Matthews, S. (2021). "Working 9-to-5? A review of research on nonstandard work schedules." Journal of Organizational Behavior, vol. 42, pp. 188-211.
  • Matthews, S., Kelemen, T., and Bolino, M.C. (2021). "How follower traits and cultural values influence the effects of leadership." The Leadership Quarterly, vol. 32, article 101497.
  • Bolino, M.C. (November 24, 2020). "The importance of gratitude in organizations." Psychology Today.
  • Bolino, M.C., Kelemen, T., and Matthews, S. (July 6, 2020). "Rethinking work schedules? Consider these 4 questions." Harvard Business Review Online.
  • Bolino, M.C. (January 28, 2020). "Thoughtful management: What it is and why it’s important." Psychology Today. 
  • Vogel, R.M., and Bolino, M.C. (2020). "Recurring nightmares and silver linings: Understanding how past abusive supervision may lead to posttraumatic stress and posttraumatic growth." Academy of Management Review.
  • Klotz, A.C., and Bolino, M.C. (July 31, 2019). "Do you really know why employees leave your company?" Harvard Business Review Online.
  • Bolino, M.C., and Klotz, A.C. (November 21, 2018). "Don’t let lazy managers drive away your top performers." Harvard Business Review Online. 
  • Klotz, A.C., He, W., Yam, K.C., Bolino, M.C., Wei, W., and Houston, L. (2018). "Good actors but bad apples: Deviant consequences of daily impression management at work." Journal of Applied Psychology, vol. 103, pp. 1145-1154.
  • Bolino, M.C., and Thompson, P.S. (March 15, 2018). "Why we don’t let coworkers help us, even when we need it." Harvard Business Review Online. 
  • Thompson, P.S., and Bolino, M.C. (2018). "Negative beliefs about accepting coworker help: Implications for employee attitudes, job performance, and reputation." Journal of Applied Psychology, vol. 103, pp. 842-866.
  • Klotz, A.C., Bolino, M.C., Song, H., and Stornelli, J. (2018). "Examining the nature, causes, and consequences of profiles of organizational citizenship behavior." Journal of Organizational Behavior, vol. 39, pp. 629-647.

Awards

  • David L. Boren Professorship, 2019
  • University of Oklahoma Regents’ Award for Superior Teaching, 2018
  • Dean’s Excellence Research Paper Award, 2013
  • Harold E. Hackler Outstanding MBA Professor Award (Full-Time MBA Program), 2010
  • Outstanding Reviewer Award, Academy of Management Journal, 2010
  • Merrick Foundation Teaching Award, 2009
  • Harold E. Hackler Outstanding MBA Professor Award (Professional MBA Program), 2009
  • Alumni Teaching Award, 2007, 2008, 2009
  • Bruce Magoon Master Teacher Award, 2006

Recent Research

A professionally dressed man and woman working on laptops side-by-side.

3 Challenges to Hybrid Work – and How to Overcome Them

Professor Mark Bolino's article in Harvard Business Review highlights and discusses challenges to implementing hybrid work: scheduling, culture, and productivity.

Read the HBR article 3 Challenges to Hybrid Work – and How to Overcome Them

About OU's Price College of Business

The University of Oklahoma Michael F. Price College of Business has experienced significant growth over the past five years, becoming OU’s second-largest college with over 5,800 students. The college offers highly ranked undergraduate, master’s, executive and doctoral programs across six academic divisions. More information is available at price.ou.edu

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Updated 1/22/2025 by Price College of Business: pricecollege@ou.edu